Contact Us

Make contact with MyGuestlist

Holiday Trading Hours

We'll be helping Santa and all his elves during the holiday period. As such, our offices will be closed between 22nd December and 6th January.
If you run into any dramas, the phone coverage in the North Pole is very bad, but our support team can be contacted by email on

General or Sales Enquiries

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Help and Support

I have a charge on my Credit Card

MyGuestlist provides venues and promoters around the world with a ticketing and payment platform. Charges on your credit card appearing as “MYGUESTLIST” are most likely due to a ticket purchase you have made.

To locate the transaction details for the charge on your credit card, please complete the form below.

Find Credit Card Transaction

I need my tickets sent to me

If you have misplaced your tickets to an upcoming event, MyGuestlist can re-send these to you.

Re-send Tickets

Technical Support

If you need help with your MyGuestlist account, you can get in touch with our support team.

Submit Support Ticket